iService reviews & ervaringen

Unfortunately I have to leave a negative review about Melvin's work.
On January 3 this year, my MacBook Pro 2019 got water damage. That same day we contacted Melvin, he convinced us to leave MacBook with him, telling us about his big experience. Positive reviews about IService and Melvin personally made us believe that was a good choice.
Few days after, Melvin called and announced the price of 700 euro to change the logic board. We agreed on price/time of reparation - 3 working days, and 1 year warranty.
Then Chinese New Year happened, Covid-19 crisis, delivery issues...
To make a long story short, on May 8th (4 months after), Melvin received a new stock which came in "unexpected" as he told us - he finally received the logic board suitable for me. The new price turned out to be 799 euro. We demanded an explanation for the price increase, which Melvin did not want to provide. That's why we asked to receive the unrepaired laptop back. We received it on May 13th.
Within next 2 weeks, after unsuccessful attempts with other uncertified places to restore the MacBook, my boyfriend contacted Melvin again. Unbelievably, Melvin gave us a new price for reparation. 1080 euro.
Same day I informed Melvin about publishing this story.
I'm doing it today from my repaired laptop which I received from Amac. In 1,5 week they replaced a logic board for 650 euro and they apologised for all my troubles caused by Melvin.
I regret a lot coming to IService.
I'm glad to see that many people got an opposite experience. Just please be aware: opening up your Apple device by uncertified place as IService, could lead to a repair-rejection from a premium seller in unsuccessful attempt.
Unfortunately for us, Melvin made use of this situation, unreasonably increasing the price every time.
Shame. Beware.

Lina & Tim

Had mijn Macbook naar iService Tilburg gebracht omdat mijn trackpad en toetsenbord het niet meer deden. Dus ik geef de Macbook daar af en bel een paar dagen later om te kijken wat de status was. Bleek de Macbook naar Utrecht zijn gestuurd om 'm daar te maken. Op zich niet zo erg, waarschijnlijk standaard procedure maar had wel mogen worden gecommuniceerd. iService had uiteindelijk het probleem gevonden, oxidatie/vochtschade en om de Macbook te maken kostte dit ~ €350. Ik vond dit zelf een beetje veel geld ervoor dus besloot om de reparatie maar niet te doen en zelf naar de Macbook te kijken.

Ik kon zelf in de Macbook geen oxidatie/vochtschade vinden. Dus besloot na wat googlen dat er misschien wat mis was met kabel die het trackpad & toetsenbord met het moederbord verbind. Nou ik nieuwe kabel kopen, installeren en alles doet het weer.

DAT KOSTTE ME €25 I.P.V ~€350

Erg blij dat ik de reparatie die iService aanbood niet heb gedaan, bespaarde mij gauw €300 +